Find answers to the most common questions about the Talenpal Player right here.
You can also contact our customer service team by email at care@talenpal.com.
Getting Started
The Talens are collectible figurines that unlock unique audio experiences on the Talenpal Player. They are three distinct types, each offering a different kind of interaction to cater to various play and learning styles.
Magic is at your child's fingertips! As soon as they place a Talens on the Talenpal Player, an immersive audio adventure begins. The story or music automatically pauses when the Talens is lifted; and resumes right where it left off when it is placed back on. This gives your child full control of their listening experience.
The Talenpal Player is designed to grow with your child. It's the perfect companion for children ages three and up, offering a constantly expanding world of audio adventures that adapt as they learn and play.
Products Tach Specs
We designed the Talenpal Palyer to combine advanced technology with user-friendly operation. Its key technical specifications include:
The Talenpal Palyer has five buttons:
The Talenpal Palyer's dimensions are 5 in x 4 in x 4.8 in (or 12.8 cm x 10.2 cm x 12.2 cm). The Talenpal Palyer weighs 1.1 lbs (0.5 kg) once out of the box.
The Talenpal Palyer screen has an active area of 1.3 inches with a 1:1 aspect ratio and a resolution of 240(H)×240(V).
The Talenpal Player shell is made of child-safe ABS polymer, providing an exterior that is impact- and scratch-resistant and non-toxic. It is built to last.
The Talens is made of impact-resistant PVC plastic, making it safe and kid-friendly.
The Talenpal Player is not waterproof.
Designed for durability and daily use, the Talenpal Player can be cleaned with a soft, damp cloth or a mild, non-corrosive household cleaner. Just make sure the power adapter or charging cable is disconnected before cleaning.
If the Talenpal Player is accidentally exposed to moisture, such as if it is left in the rain, make sure it is completely powered off. Place it in a well-ventilated area and allow it to dry thoroughly for several days before use it again.
The Talenpal Palyer has a 3.5mm headphone jack to support headphones or earphones.
Troubleshooting
The small status screen on the Talenpal Player is designed to minimize its impact on your child's eyesight for several key reasons.
At Talenpal, your child's data security is our top priority. We are dedicated to providing a secure and reliable environment where children can learn and play. Here's how we keep your child's information safe:
In short, Talenpal is built on a foundation of privacy by design. Rest assured that your child's digital footprint is being handled with the utmost care and responsibility.
With the player powered on, press and hold the AI button and the Power button simultaneously for 5 seconds to restore factory settings.
Talenpal Player display icons
A guide to the different icons that appear on the front display of your Talenpal player.
Orders and Returns
Currently, all product prices are inclusive of applicable taxes, so no additional sales tax will be charged at checkout. Please note that tax policies are subject to change based on regional regulations. Any future updates will be clearly communicated during the purchase process.